“The cottage looked very good when walking through the door.”
Upstairs was good except the bedside cabinet in the large front room, my small grandson walked passed it and the drawer shot out and hit him on the head, it shot out many times during the week, this was due to the sloping floor which I can accept but the bed side cabinet and other furniture could have been leveled.
The sitting room carpet was filthy, sand was ingrained into the carpet, it had obviously not been hoovered properly, we know this because when we tried to hoover it the vacuum cleaner was full to the top and stunk, we had to put a new bag in.
When we emptied the rubbish bag from the kitchen, we followed the instructions in the owners book and tried to put it into the rubbish bin in the shed, this was full to the top and too heavy to lift out, so we emptied our rubbish in public bins outside the Old Rooms Inn throughout our holiday.
We have booked with Dream Cottages for many years with few problems, your standards have definitely slipped, I hope this was just a one off situation. I look forward to hearing from you about this.
