“First impressions of Wayside wholly positive - quaint thatched cottage in lovely and quiet village, well equipped, warm, good shower and constant hot water, comfy bed: attractive pub within 40 metres but to close 16.”
5.2026 (for good?). Morning birdsong in long garden much appreciated. However, first impressions deceptive. Cleanliness superficial - dust and dirt in room corners, on skirting boards and under the bed. some windows and door thresholds rotten. Shower floor held disgustingly ingrained dirt. I scrubbed (yes, scrubbed) it with a stiff yard brush and bleach, to little effect. A builder/decorator could make the necessary renovations in short order. I have stayed in cottages, usually via Sykes, for ...
5.2026 (for good?). Morning birdsong in long garden much appreciated. However, first impressions deceptive. Cleanliness superficial - dust and dirt in room corners, on skirting boards and under the bed. some windows and door thresholds rotten. Shower floor held disgustingly ingrained dirt. I scrubbed (yes, scrubbed) it with a stiff yard brush and bleach, to little effect. A builder/decorator could make the necessary renovations in short order. I have stayed in cottages, usually via Sykes, for around 20 years and this is the first time I have been moved to make negative comments. I understand that this property is for sale and that the owners have not been on-site for a considerable time. I suggest that Sykes (managed by Dream Cottages) remove it from their portfolio.
Thank you for taking the time to provide feedback following your stay at Wayside.
I am pleased that you enjoyed many aspects of the cottage, including its peaceful village location in Stoke Abbot, the comfort and warmth of the property, the garden and birdsong, and the reliable hot water and shower. Wayside has consistently received excellent feedback from guests over many years, particularly regarding its character, comfort and setting, so I was naturally disappointed to read your comments concerning cleanliness and maintenance.
I was also surprised by your assumption that the property is not regularly visited by the owners, as I do attend the cottage frequently in order to ensure standards are maintained and any issues are identified and addressed promptly.
With regard to the bathroom, the floor tiles are intentionally an off-white, aged finish, which may perhaps have been mistaken for staining or ingrained dirt. This would also explain why scrubbing with bleach did not alter their appearance.
As with any older thatched cottage, ongoing maintenance and upkeep are part of preserving its character, and these matters continue to be monitored carefully.
While I regret that your stay did not fully meet your expectations, I do appreciate your acknowledgement of the cottage’s many positive qualities and thank you again for your feedback.
Property Owner
