“This is nice but very small cottage .”
The review is based on our experience in other Sykes accommodation. The cottage is ok but is rather expensive for the small size. It was nicely presented although not premium property for the cost. The TV remote did not work properly and so it was difficult to watch or use the TV. The real downside to the cottage was that we decided to use the oven on the third night. it was very dirty with fat on the side walls and cooking tray and we decided against using it. On departure we straightened the ...
The review is based on our experience in other Sykes accommodation. The cottage is ok but is rather expensive for the small size. It was nicely presented although not premium property for the cost. The TV remote did not work properly and so it was difficult to watch or use the TV. The real downside to the cottage was that we decided to use the oven on the third night. it was very dirty with fat on the side walls and cooking tray and we decided against using it. On departure we straightened the throws to find a considerable number of stains on the sofa's and the throws. In the past, the standards been far higher. Sykes were responsive and did try to sort out the TV and did find out that if you used the remote near the floor it was possible to change channel and access the Fire Stick, which allowed us to manage and got us through. It was winter and so you did need the TV on an evening. Sykes did a courtesy call during which we reported the TV/remote. We did not follow up the oven as we only had one night remaining. Who ever cleaned the cottage appeared to have missed that the oven needed cleaning. Overall it was all ok although the two elements highlighted should not have occurred As the oven was so dirty, it does make you question how well the other elements in the cottage were cleaned. One final point the laminate floor is in poor condition with chips and gaps. In summary the accommodation is ok, however fall short of the other cottages we have stayed in previously. the linen was spotless and very crisp and clean.
Thank you for staying at our cottage and your Feedback, and for saying it is a nice cottage. Appreciate that.
I am sorry the oven was not as clean as it could be, I understand Dream Cottages cannot do a deep deep clean at each turnover or the new guests would have a later checkin. The hope would be that each guest would wipe inside the oven after use.
We have driven down and removed the shelves and trays and cleaned them and the oven itself.
We have replaced the TV remote control, just incase. We did turn it on and used the Firestick with it ok when we came to remove the Christmas decorations.
We use the throws because unfortunately guests do leave marks, despite there being upholstery cleaner available. We try and remove the marks when we are there but with holiday use and pets, it can be difficult. We do renew the throws regularly.
Regarding the price, 4 of you stayed over New Year, which was £33/night each. These are similar prices to Spring/Early Summer. New Year will have a price elevation.
From that, expenses are deducted, so infact, this cottage is one of the cheapest on the site, primarily, as you say, because it is small.
However, there is free parking available locally, and it is a 5 min walk to the beautiful Harbour.
We hope, despite it being winter, you managed to get out and see a bit of Weymouth.
Thank you for staying at the cottage.
Property Owner