“I agree the cleanliness on arrival had a lot to be desired.”
The surfaces were Ok, but the floor, mats, cupboards, windows and generally everywhere was lacking even a basic clean.
We are asked quite clearly by notices to only put rubbish in the purple bags for disposal in correct wheelie bin. There was no purple bags left anywhere! Also no spare toilet rolls.
On arrival, in October, the central heating was 14ºc. We are asked to only use the wall mounted thermostat to alter the temperature. This is a "smart" thermostat and as such is pre-programmed. Unfortunately the manual control does not respond. (as noted by previous guests) and the set-point was 7º and dropping! There is a wall mounted electric fan heater for the lounge only. This is so loud you cannot hear TV.
Tried phoning agents but the message was that they are busy and the queue was 1 hour+. No chance on a PAYG. The thermostat resumed in the morning, but still no manual control.
And so to bathroom, puddle on floor from leaking towel radiator, this stopped when heating did eventually go.
The beds were a big improvement, comfortable and clean.
The complaints about the WiFi have been addressed as a booster is fitted in main bedroom. We had no problems at all in this respect.
The parking seems to have been an issue. The bush preventing no.5 from parking close to it has been cut back. There are spaces for small to medium size cars only. We managed OK as there was no car in space 5 during our stay. However the person exercising their dog in the car park wants to clear it up !!!
Comments were previously made regarding the access to shower. Nice large shower and just fine if you can get safely through a 15½" opening. There is a grab handle now fitted.
There are loads and loads of entertainment kit supplied including, XBox BluRay, audio system, smart TV, books, CDs. Also kitchen is well equipped. The washer/dryer has been replaced with new but why oh why such a hi Tech one in a holiday let No manual left either. This has also concerned previous guests.
Positioned convenient for the town and other amenities, walking is possible but beware there are hills!
Sorry this has been, for the most part, a sad story but forewarned is forearmed.