Our Ratings Explained » Dream cottages

Our Ratings Explained

Turnstone ratings.


The Assessment Scheme Standard provides a full and comprehensive list of the essential items every holiday home should offer, from beds to teaspoons. It is the essential guide to setting up a holiday home. Housekeeping This is probably the single most important element of any holiday letting business. It is essential that holiday accommodation is clean and well presented for each and every let. The assessment standard looks not only at cleanliness, but at the general presentation of the accommodation.

Quality Guidance The minimum standard, as set out Section 1, ensures that all essential items are in place. This section of the standard offers help and ideas as to where and how to upgrade from the minimum standard in order to achieve a higher quality rating.

Star Rating

3 Star

Holiday homes awarded a 3 Star rating will be well furnished and well equipped. There might be elements of 4 and 5 Star quality, but overall the standard will be good, with furniture, fittings and all equipment in good condition. Good clean and comfortable accommodation.

4 Star

Well equipped and comfortable accommodation, as for the 3 Star standard, but with a greater degree of quality and comfort in key areas; bedrooms, bathrooms and living space.

4 Star Gold

This rating is reserved for properties that sit at the top end of the 4 Star rating, but are not quite meeting a 5 Star standard. This might be due to some smaller rooms, or the bathroom ratio. There will be some special elements that make the property stand out and offer greater comfort and quality.

 5 Star

For a 5 Star rating to be awarded, any holiday home will offer obvious signs of luxury and comfort. The property will have excellent bathrooms and a good bath to guest ratio. There will be ample space and excellent ease of use in living areas, bathrooms, bedrooms and the kitchen. The housekeeping procedures will be well organised and delivering to a very high standard.

 5 Star Gold

This is the top of the market and is reserved for the very special properties. Excellent quality and comfort will be offered throughout.