“We have stayed at Captains cottage for the past 2 years but the standard of cleanliness particularly in the bathrooms was not up to standard !”
A lot of sticky muck behind the sink pedestals and in the corners. A used tissue under the main bed along with fluff and dust under the other 3. A lot of dust under both sofas and on inside window ledges . Once again no mid holiday clean , as we were there for 2 weeks . We did have clean laundry, but only after a phonecall was made, and we had to strip and make beds ourselves . I know this is self catering but surely this service should be included . We will not stay there again although a great location as the price for next year is over a £1000 more than paid this year and seems a bit of a greedy increase when things aren't 5 star perfect !!!
Thankyou for your valuable feedback. We are sorry to hear the cleanliness was not up to standard. We are always here to help during your stay. At present for guest and staff safety we are not offering mid stay cleans, this is something we are hoping to reintroduce. Property Owner