Dream Cottages Privacy Policy

Privacy Policy

What information do we collect and how?

Visitors can enter personal details on numerous forms throughout the Dream Cottages web site, including forms for booking a cottage holiday, requesting a brochure, and also for homeowner packs.

Currently, Dream Cottages uses this personal information as a basis for sending notifications to guests. These are called "opt-in" emails.

At Dream Cottages, we will monitor the domains from which people enter the Dream Cottages website. We analyse this data for trends and statistics. Subject to the provisions of this Privacy Policy, different Dream Cottages websites may use accumulated data for different purposes, which include service evaluation, planning, and marketing analysis.

Like many other websites, we use small files called Cookies, which are stored by the browser on your computer or mobile device. Users can opt out of the use of cookies at any time by switching these off through your browser. Cookies allow websites to capture information such as user preferences and basic personal information which can be held for as long as necessary. We use this information to make sure our website works as efficiently as possible and enhances our users experience.

What will the information be used for?

Where we collect names, addresses and other personal information including email addresses on our website, these will only be used by Dream Cottages. We will never pass this information on to any third parties.

"Opt-in" Emails: Visitors may "opt-in" to receive website notifications, e-newsletters or other information via email. Visitors may remove themselves from such services at any time at their discretion. Any email sent to an "opt-in" list will include directions for how an individual may remove him or herself from the list or, alternatively, you can email admin@dream-cottages.co.uk at any time requesting removal from the "opt-in" list.

Other Notifications: We may use personal information to contact users on an individual basis, in order to implement or enforce the Terms of Service of the Dream Cottages website.

Direct Marketing: Subject to the above, we may as part of our business marketing activity, send information relevant to Dream Cottages products and services to individuals on our database. At any time individuals may request not to receive such information in the future by contacting Dream Cottages direct.

Surveys and Resulting Information: Subject to the above, we may conduct surveys or other studies of our customer base and use this information for internal marketing and planning purposes. Participation in such surveys is at the individual's discretion and choice.

Site Security: Where we become aware that site security is compromised or non-public user information has been disclosed to unrelated third parties as a result of external activity, for example in the case of external security attacks, we shall take reasonable measures, which include internal investigation and notification to and cooperation with law enforcement authorities.

Other Information: Dream Cottages will, at no time, unless such disclosure is required by law or a user specifically authorises such disclosure, disclose individual user personal information that is not publicly available to unrelated third parties.

Where Dream Cottages becomes aware that an individual's personal information provided to us has been disclosed in a way not permitted by this Privacy Policy, we shall make reasonable efforts to notify the affected individual, as soon as possible and as permitted by law, of what information has been disclosed, to the extent that we know this information.

Should we update the privacy policy, we will both post the changed version and its effective date at this page and advertise the changes via our website. If you require specific notification to be sent you of a change to our privacy policy, please contact us directly to request this.

The Dream Cottages website contains links to other websites, whether owned or controlled by Dream Cottages affiliates or unrelated third parties. Dream Cottages are not responsible for the privacy policies and practices of any linked website.